Return Policy

Customer satisfaction is our objective. If you are not completely satisfied with your purchase, you may return the item in its original condition within 40 days from the date of purchase and your purchase price will be promptly refunded. 


To be eligible for a return, your item must be in the original packaging and must be in the same condition that you received it. Refunds will not be granted for any item that is returned damaged for reasons not due to our error. Items returned with missing parts are subject to a partial refund.

To complete your return, send your item directly to Dual Action Seat, with freight and insurance prepaid, to our facility at:

Dual Action Seat
14 Pond View Drive
Plainsboro, NJ 08536 USA

Customers are responsible for return shipping charges. Package tracking is recommended.

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